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After-sales Service

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Active the Warranty

Warranty Policy

Our products undergo 100% inspection prior to shipment and are then dispatched to you via FBA. Upon receipt of the goods, if you have any queries or suggestions, please feel free to contact us via Amazon or email: musicboxingservice@outlook.com
We would love to help you resolve any issues. We want you to have a positive experience every time you shop with Eastinbox.
1.We provide dedicated 1-on-1 customer service support.
2.Your order can enjoy lifetime free after-sales service and 365-day warranty.

What is NOT covered by this warranty?

Only products that are purchased directly from Eastinbox Amazon store are eligible for this warranty as other channels may offer different or altered warranties. The warranty does not cover the following:
  • Replacement product
  • Theft or loss of the product
  • Product was used for unintended purposes
  • Misuse, mishandling, accident, or other abnormal use of product
  • Damage caused by improper or unauthorized repair or maintenance
  • Product is not genuine or not manufactured by Eastinbox
  • 3rd party purchases are not covered under Eastinbox warranties

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